NOTE: This article caught my eye because we recently lost a cell phone due to water damage. This article was originally published by Kim Komando on her excellent website
www.komando.com. Check it out for all kinds of useful computer tips. A list of links to different areas on her site are included at the end of this artice.
Fixing a waterlogged cell phone
7/1/2009
Q. I need help quickly! I left my cell phone on the porch last night. And we had a serious storm. My phone was soaked. I’m afraid it’s gone for good. Is there any way to save my data?
—Susie in Pueblo, CO, listening on KCSJ 590 AM
A. A wet cell phone can be disastrous. I’m not going to get your hopes up. It’s been at least a few days since the storm. There is a good chance your phone is dead as a doornail. But with quick action, phones can be saved.
Now, your phone has likely shorted out. Your first impulse is to try turning it on. Don’t. You may cause additional shorts. That will only further damage your phone.
Start by removing the battery. If you have a GSM phone (AT&T and T-Mobile), also take out the SIM card. It holds much of your phone’s data. If your phone is dead, the SIM card may work in a new one. Pat both dry with a towel, and set them aside.
Now, back to the body of your phone. Try to get as much water off and out of the device as possible. Try to shake or blow the water out of cracks and crevasses. A can of compressed air works great. But your mouth will do in a pinch. Get it as dry as possible.
But a towel and air can only do so much. Many people turn to a hair dryer. That can help. But be careful. Heat can do as much damage as water. Your phone can go from waterlogged to fried. If at all possible, use a low-heat setting.
Or better yet, skip the hair dryer. Submerge the phone in dry, uncooked rice. That will absorb the moisture from the phone. Leave it in the rice for a day or two. You want to be sure all the moisture is gone.
You could also use silica packs. These pack are used everywhere to soak up moisture. Drop the phone and several packs into an airtight bag. Silica packs may be hard to find. The best place to look is in a camera store. If you don’t have any on hand, go for the rice.
Once dry, put your battery (and SIM card) back in. Hit power and hope for the best. There is no guarantee it’ll work. But I’ve known many people who revived phones.
The process is a little different if you’re dealing with dirty water. Maybe your phone was sitting in a muddy puddle. Pools, toilets and oceans are also popular places for phone soakings.
These sources are going to have other things contaminating the water. These particulates could settle on the phone’s fine circuitry. Even after the phone is dry, they will cause problems.
The solution is going to seem counterintuitive. Remove the battery and SIM card like before. Then, soak the phone again to flush out the contaminants. Do this with distilled water or alcohol.
I would suggest using alcohol. It not only displaces water, it also evaporates quickly and cleanly. In fact, denatured alcohol is often used to clean electronics. You can find it in most hardware stores. Be sure it is denatured with methanol.
You can use rubbing alcohol, if you have to. But be sure it’s 91 percent. The lower the percentage, the more water is used as filler. You don’t need any more water in the device. After flushing the phone, use rice or silica as described above.
You may have a warranty on your cell phone. That’s great for almost any kind of damage. But almost no warranty covers water-damaged phones. In fact, most stores won’t repair one at any price. You simply have to buy a new phone.
Apple is the only exception I’m aware of. A water-damaged iPhone can be replaced with a refurbished model. This is considered out-of-warranty service. So, it will cost you $199.
But I know what you’re thinking. Why don’t you first try drying it out? If it doesn’t work, then take it to the store. You can just pretend it broke some other way. They’ll never be the wiser, right?
You may fancy yourself a criminal mastermind. But this isn’t going to work. Cell phones contain water stickers. They’re usually little white circles stuck somewhere in the device. When that sticker gets wet, it turns bright red. And it stays that way. As soon as a technician opens the phone, you’re busted.
Hopefully, you can get your cell phone working. I’ll be rooting for you.
Avoiding cell phone trouble can be easy:
• How to prevent cell phone spam
• Back up your cell phone for safety
• Find the right cell phone plan for kids
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